Instrumental Technologies
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Check & Repair

Instrumentation Technologies guarantees its customers that the products it supplies are free from defects in materials and workmanship for a period of 2 years. This warranty shall not apply to any defect, failure or damage caused by improper use or inadequate maintenance and care. Instrumentation Technologies shall not be obliged to provide service under this warranty to repair damage resulting from maintenance by personnel other than Instrumentation Technologies representatives.
This warranty is limited to the repair and, if necessary, the replacement of the instrument based solely on the decision of Instrumentation Technologies. Each instrument is subjected to a quality test. Any early failures are detected by this method.

In case the goods need to be repaired:

1. Fill the form below.

2. Send the goods back according to the return policy:

  • Make the arrangement about the returns with Instrumentation Technologies before sending the goods.
  • Take care of a secure packing, use preferably the original cartons.
  • Shipping charges and insurance from Instrumentation Technologies site to the customer is responsibility of Instrumentation Technologies. Required delivery terms: DDP Solkan (Incoterms 2010).
  • Instrumentation Technologies guarantees to carry out any repair of its equipment in 30 days after receiving the goods.
  • Ship the goods to:
Instrumentation Technologies d.d.
Velika pot 22
SI-5250 Solkan
  • If the goods are out of warranty: The customer is liable for shipping, insurance and all duties for the return of shipments to Instrumentation Technologies and back. Required delivery terms: DDP Solkan (Incoterms 2010). The repair is payable.
  • Non EU members: If you come from a non EU member state you are liable to prepare an additional pro-forma invoice, mentioning delivery terms: DDP Solkan (Incoterms 2010).
  • Send the goods on reparation advising us of the day of shipment.
In case of problems please do not hesitate to contact us and you will get immediately our attention. Please write to #EM#737472736b77724761247e6e6f65207c79#EM# or call us at: 00386 5 33 52 600.

3. Check my repair status

Instrumentation Technologies will inform you along the way of the progress. After sending the products for repair, you may send status inquiries to #EM#737472736b77724761247e6e6f65207c79#EM#.

Read more about the warranty extension option!

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We are proud to announce the launch of our new corporate identity as a part of the ongoing evolution of our brand. After careful consideration, we chose a new logotype that reflects a more modern look and captures our mission to be able to find cutting-edge electronics solutions for our clients' needs.

We will update all our marketing literature and online presence with elements of our new corporate identity. We realise that changing a logo is a time consuming epic, so we will finalise it gradually. With this, we would also like to announce that we are working on a new website that will launch soon.

We look forward to working with you in the future. Read more about the rationale behind the logo here.