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Open position: Support Engineer

Open position: Support Engineer

We are looking for a talented and enthusiastic candidate to join our team as a Support Engineer


Your main tasks:


You will hold a position of key importance for our company, in close connection with our customers. You will support them in their particle accelerator projects worldwide, advising them on how to take maximum advantage from the provided solutions. It’s a key role to understand the challenges that the users experience and their needs in order to continuously improve our instruments.


You will join our existing team of Support Engineers and Product Managers, after proper training and education, your tasks will include:


· understanding customer’s applications and needs as well as the provided solutions


· explaining, demonstrating and providing training on Libera instruments to existing customers and new potential users


· handling support cases, both remotely and on-site


· collecting requirements for new products or applications, proposing improvements to existing ones


· creating connections, developing contacts and communicating with customers at particle accelerators in America, Asia, Europe and Australia.


Skills and attitude needed:


· Technical or Science degree (Engineering, Physics ...)


· Strong interpersonal skills and excellent command of English. Other languages are a plus


· Ability to clearly communicate and present a topic


· Knowledge of analog and digital signal processing, A/D conversion and Linux-based embedded systems


· Experience in the particle accelerator/experiments field is a plus


· Willingness to travel to different locations worldwide


What do we offer?


We offer an opportunity for fast career growth. You will develop skills used in fields such as Customer Support, Product Management and in professions such as Field Application Engineer. You will also have an opportunity to travel the world and to become acquainted with different cultures.



Solkan, Slovenia (close to the Slovenian-Italian border).


If interested, please send your CV and cover letter to #EM#68736f436d2872626b61247865#EM# until November 25, 2018.

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