Check & Repair
Instrumentation Technologies guarantees its customers that the products it supplies are free from defects in materials and workmanship for a period of 2 years. This warranty shall not apply to any defect, failure or damage caused by improper use or inadequate maintenance and care. Instrumentation Technologies shall not be obliged to provide service under this warranty to repair damage resulting from maintenance by personnel other than Instrumentation Technologies representatives.
This warranty is limited to the repair and, if necessary, the replacement of the instrument based solely on the decision of Instrumentation Technologies. Each instrument is subjected to a quality test. Any early failures are detected by this method.
In case the goods need to be repaired:
1. Fill the form below.
2. Send the goods back according to the return policy:
Instrumentation Technologies d.d.
- Make the arrangement about the returns with Instrumentation Technologies before sending the goods.
- Take care of a secure packing, use preferably the original cartons.
- Shipping charges and insurance from Instrumentation Technologies site to the customer is responsibility of Instrumentation Technologies. Required delivery terms: DAP Solkan (Incoterms 2010).
- Instrumentation Technologies guarantees to carry out any repair of its equipment in 30 days after receiving the goods.
- Ship the goods to:
Velika pot 22
In case of problems please do not hesitate to contact us and you will get immediately our attention. Please write to #EM#737472736b77724761247e6e6f65207c79#EM# or call us at: 00386 5 33 52 600.
- If the goods are out of warranty: The customer is liable for shipping, insurance and all duties for the return of shipments to Instrumentation Technologies and back. Required delivery terms: DAP Solkan (Incoterms 2010). The repair is payable.
- Non EU members: If you come from a non EU member state you are liable to prepare an additional pro-forma invoice, mentioning delivery terms: DAP Solkan (Incoterms 2010).
- Send the goods on reparation advising us of the day of shipment.
3. Check my repair status
Instrumentation Technologies will inform you along the way of the progress. After sending the products for repair, you may send status inquiries to #EM#737472736b77724761247e6e6f65207c79#EM#.
Fill the form