Hardware Warranty Statement
Instrumentation Technologies guarantees its customers that the products it supplies are free from defects in materials and workmanship for a period of 2 years.
This warranty shall not apply to any defect, failure or damage caused by improper use or inadequate maintenance and care. Instrumentation Technologies shall not be obliged to provide service under this warranty to repair damage resulting from maintenance by personnel other than Instrumentation Technologies representatives.
This warranty is limited to the repair and, if necessary, the replacement of the instrument based solely on the decision of Instrumentation Technologies. Each instrument is subjected to a quality test. Any early failures are detected by this method.
Limited Software Warranty Statement
Instrumentation Technologies warrants that the media on which the Software is furnished will be free of defects in materials and workmanship under normal use and that the Software substantially conforms to its published specifications. Instrumentation Technologies does not warrant that the operation of the Software shall be uninterrupted or error free. Instrumentation Technologies encourages users to report errors in order to constantly improve its products. Instrumentation Technologies will, at its option, repair the reported errors.
With the Libera hardware warranty the Instrumentation Technologies guarantees its customers that the Libera instruments it supplies are free from defects in materials and workmanship for a period of 2 years. Further, an extended warranty for one or two years is available. The indemnity is to cover the cost of repair and may include replacement of certain components if deemed uneconomic to repair. After the repair each instrument is subjected to a quality test.
The Libera hardware extended warranty covers:
- Analog board malfunctions
- Digital board malfunctions
- Chassis malfunctions (fans, power supplies, single board computer)
The Libera hardware extended warranty does not cover:
- Normal maintenance
- Inadequate maintenance and care
- Accidental damage and any consequential loss
- Damage caused by input signals above the prescribed limit
- Physical damages caused by improper use
- Transport damages
Instrumentation Technologies shall not be obliged to provide service under the warranty to repair damage resulting from maintenance by personnel other than Instrumentation Technologies representatives.
The customer is liable for shipping, insurance and all duties for the return of unit to Instrumentation Technologies.
If you would like to prevent unexpected cost of hardware maintenance and reparation, feel free to contact us (#EM#73606e6677456f2a7c6c6963227e67#EM#) and request the quotation for the extended hardware warranty.